Тур в Hawaii Le Jardin Resort & Aqua Park (Ex. Festival) 5*

I stayed in this hotel for a couple of days. The hotel was excellent with a nice aqua park, and a gravely beach. The service was ok! After checking out, I realized that I had left my headphones in the room. I called the hotel many times over a period of 3 weeks and every-time they would either as me to wait or hang up on me or take my number and never call. I asked to talk to the manager but they never transfered me to him either because he was not there. I now talked to the room service manager and he also said that he will get back to me and finally got back to me that they did not find it. Based on my experience, I think that this hotel works in a very shady way. I suspect that the headphones have been stolen and that the staff cover for it and no-one is held accountable. I suggest that if you would like to stay at the hotel, to stay at your own risk, take good care of your belongings and expect terrible service and no accountability.

Staff is Great and very friendly .. Very Clean .. food is good .. taking all procedures for covid 19 virus .. enjoining my vacation. ( pic from my room 1525 )

Just got back from here and I loved every minute of it.. beautiful hotel, brilliant pools food was nice and my kids absolutely loved it.. 😘